How Do I Know if a Criminal Background Check is Current?
Volunteers are not able to see their own criminal background check expiration date on the My GS portal.
When it is time to renew a criminal background check, a GSEMA staff member will reach out individually to each volunteer with instructions.
If you would like to know when your criminal background check is expiring, please ask your troop leader or contact Customer Care at email@example.com or 844-306-GSEM (4736).
For Troop Leaders:
Troop leaders are able to view the criminal background check expiration dates for all volunteers in their troop.
Under the Troops tab on the My GS portal, only volunteers with a "current" status are active and cleared to volunteer. These adults do not need to complete a criminal background check at this time. “In progress” indicates that a volunteer is registered, but the criminal background check is not complete. “Inactive” means that the volunteer has not registered for the current membership year.
Troop leaders who have questions should contact Customer Care at firstname.lastname@example.org or 844-306-GSEM (4736).