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Contact GSEMA

Have a question about the Girl Scout Member Community, our website, your membership status, or GSEMA programs? Our Customer Care team is here to help Monday–Thursday from 8:30 AM–5 PM.

There are several ways to contact us: complete and submit the form below, email your question to CustomerCare@gsema.org, or call us at 844-306-4736.

You can also request more information about joining Girl Scouts, sign up to receive our enewsletters, or share your G.I.R.L. story with us.

Media inquiries: Brenda Wheelock, 617-352-0139


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Girl Scouts of Eastern Massachusetts
420 Boylston Street, Suite 505
Boston, MA 02116

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To reach any of our four offices, call 844-306-4736 (GSEM).

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Andover Office
143 Abbot Street, Andover, MA 01810

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Boston Office
420 Boylston Street, Suite 505, Boston, MA 02116

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Middleboro Office
111 E. Grove Street, Middleboro, MA 02346

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Waltham Office
265 Beaver Street, Waltham, MA 02452


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Senior Leadership Team

Executive Team

Caitríona TaylorChief Executive Officer(857) 453-5300
Jim CronanChief Financial Officer(857) 453-5311
Barbara FortierChief Operations Officer (Product Program contact)(781) 373-4202
Michelle HarrisChief Advancement Officer(857) 453-5329
Katherine Le LacheurSenior Director of Membership Recruitment(781) 373-4318
Kerrie ConstantSenior Director of Program(774) 766-6932
Laure DonkinSenior Director of Human Resources(774) 766-6945