19:01:32 From De Corrigan to Everyone: Welcome everyone! 19:01:41 From Jennifer Pham to Everyone: Hi everyone! 19:03:12 From Erin Sullivan to Everyone: Welcome everyone! 19:03:56 From Heather Harrington to Everyone: Hey there! 🙂 19:05:40 From Jennifer Pham to Everyone: Reacted to "Hey there! 🙂" with ☺️ 19:10:09 From Janet Sutherland to Everyone: Is the zoom for experienced cookie volunteers happening right now too? I waited for a while in that one 19:11:03 From Erin Sullivan to Everyone: Replying to "Is the zoom for expe..." experienced leader prep talk was last Tuesday. The recording is posted on our webpage 19:13:04 From Janet Sutherland to Everyone: Replying to "Is the zoom for expe..." Oh okay. Thank you! I guess the Nov 10 email had the wrong date. 19:14:33 From Erin Sullivan to Everyone: Replying to "Is the zoom for expe..." Here is that email: https://view.email.girlscouts.org/?vawpToken=6Z22FE77HR7UHGVD4SSPFODHTQ.60241&_gl=1*s2uqq*_ga*Mzk1MDAyNjY2LjE1Nzk2MzQzNjM.*_ga_5158YSHZTM*MTczMjEyNjU3MS41OC4xLjE3MzIxMjg4ODguMC4wLjA. 19:15:18 From Emily Wu to Everyone: Replying to "Is the zoom for expe..." Can we have more than 1 planned order for the week? 19:16:41 From Erin Sullivan to Everyone: Replying to "Is the zoom for expe..." yes, but please be sure communicate with your cupboard to make sure they know what is happening 19:18:12 From Emily Wu to Everyone: Replying to "Is the zoom for expe..." okay thanks 19:18:51 From Nicole Hinds to Everyone: How do we find out who our cobs? 19:19:29 From melissa.segall to Everyone: How do we find out about signing up for scheduled Council Organized Booths? 19:19:37 From Laura DeSisto to Everyone: Reacted to "How do we find out a..." with 👍 19:19:46 From Jen G to Everyone: Are we able to disable Online Order, Girl Delivered at a Troop Level? 19:20:28 From Erin Sullivan to Everyone: Replying to "How do we find out a..." Please check out page 16 of our cookie book for full details on COBS: https://issuu.com/gsema/docs/gsema-cookie-book 19:23:16 From De Corrigan to Everyone: TCC form link: https://form.jotform.com/230816077541152 Troop Bank information: https://form.jotform.com/82345668096165 19:24:37 From Travis Sammons to Everyone: Replying to "Are we able to disab..." Troops can disable their own option for girl-delivery so they cannot be taken at the troop level, but are unable to disable individual Girl Scouts' girl-delivery option from the troop level. 19:25:42 From Amanda McNamee to Everyone: do you mean registered as a girl scout for the current year? 19:26:09 From Amanda McNamee to Everyone: when you say MY25 19:26:40 From Travis Sammons to Everyone: Replying to "when you say MY25" yes 19:26:43 From Jennifer Pham to Everyone: Replying to "when you say MY25" Yes 19:27:09 From Amanda McNamee to Everyone: Reacted to "yes" with 👍 19:27:21 From De Corrigan to Everyone: Cookie Website https://www.gsema.org/forsellers 19:28:07 From Meghan Prentice to Everyone: Do we need to complete a new CORI form each year? Or do they carry year after year? 19:28:07 From De Corrigan to Everyone: http://band.us Search for GSEMA Product Program group to join 19:28:36 From Laura DeSisto to Everyone: Reacted to "Please check out pag..." with 👍 19:28:59 From Jen G to Everyone: Reacted to "Troops can disable t…" with ☺️ 19:29:15 From De Corrigan to Everyone: CORI's are valid for 3 years. You can see your current CORI expiration date in your MyGS account 19:29:21 From Erin Sullivan to Everyone: Replying to "Do we need to comple..." CORIs are good for three years, you can check your status in MyGS 19:29:31 From Meghan Prentice to Everyone: Reacted to "CORIs are good for..." with 👍 19:30:26 From Fofe Vasquez to Everyone: I have my personal email address and a second one that will be used for Smart Cookie. Which email address will be used for the Sunday Updates? 19:31:20 From Erin Sullivan to Everyone: Replying to "I have my personal e..." Best practice is to use the same email address for your TCC form as your girl scout membership 19:33:26 From Fofe Vasquez to Everyone: Replying to "I have my personal e..." Okay. Thank you! 19:34:01 From Emily Voigt to Everyone: Is it okay for the troop leader to also be cookie coordinator? 19:36:25 From Jennifer Pham to Everyone: Reacted to "Is it okay for the t..." with 👍 19:36:27 From Leanne Barkley to Everyone: If we don't have a service unit mentor, how do we coordinate with other troops in the area to schedule booth locations/times -- especially in towns where there are only a few key locations to setup booths. 19:36:35 From Erin Sullivan to Everyone: Replying to "Is it okay for the t..." yes. But be sure to ask for help from caregivers and co-leader. 19:37:05 From Kelly’s iPhone (2) to Everyone: Can troop leaders place orders in smart cookies? 19:37:59 From Erin Sullivan to Everyone: Replying to "Can troop leaders pl..." The troop can have more then 1 TCC, volunteers must complete the TCC form to receive Smart Cookies access 19:38:06 From Carol McShera to Everyone: hi - is there a limit on the number of cookie coordinators that a troop can have? 19:38:17 From Jennifer Pham to Everyone: Replying to "Can troop leaders pl..." Yes if they are also a Troop Cookie Coordinator. Please submit the Troop Cookie Coordinator form and Troop Bank Information form along with having an up to date membership and CORI for access to Smart Cookies. 19:38:32 From Christie Bilotto to Everyone: Reacted to "Is it okay for the t…" with 👍 19:38:34 From Christie Bilotto to Everyone: Removed a 👍 reaction from "Is it okay for the t…" 19:38:35 From Christie Bilotto to Everyone: Reacted to "Is it okay for the t…" with 👍 19:38:35 From Christie Bilotto to Everyone: Removed a 👍 reaction from "Is it okay for the t…" 19:38:47 From Kelly’s iPhone (2) to Everyone: Replying to "Can troop leaders pl…" Can you have more than 1 cookie coordinator? 19:39:00 From De Corrigan to Everyone: Replying to "Can troop leaders pl..." yes 19:39:43 From Kelly’s iPhone (2) to Everyone: If you haven’t submitted the bank account info will everyone still get the email on 11/25? 19:40:38 From caroline kazakis to Everyone: How long does it take to process the Troop Cookie Coordinator forms once they are submitted? 19:40:55 From De Corrigan to Everyone: Replying to "How long does it tak..." usually 3 to 5 business days 19:40:57 From Travis Sammons to Everyone: Replying to "hi - is there a limi..." no, but recommend no more than 2 or 3 19:41:02 From Jennifer Pham to Everyone: Replying to "hi - is there a limi..." No, however we've seen troops handle cookie season management best with 1-2 troop cookie coordinators if that helps! 19:41:07 From Rebecca Hoerner to Everyone: Where is the recording posted of this webinar 19:41:28 From Carol McShera to Everyone: Reacted to "No, however we've se..." with ❤️ 19:41:30 From Jennifer Pham to Everyone: Replying to "Where is the recordi..." on the GSEMA cookie page under the Prep Talks tab 19:41:30 From Carol McShera to Everyone: Reacted to "no, but recommend no..." with ❤️ 19:42:05 From Jennifer Pham to Everyone: Replying to "Where is the recordi..." https://www.gsema.org/en/cookies/program-resources/girl-scout-cookie-program.html#preptalks 19:42:24 From Rebecca Hoerner to Everyone: Replying to "Where is the recordi..." Thank you! 😀 19:42:35 From Jennifer Pham to Everyone: Replying to "If you haven’t submi..." All Girl Scouts with up to date memberships will receive a Digital Cookie email for access on 11/25 19:42:48 From Jennifer Pham to Everyone: Troops need to submit the Bank Information Form to receive access timely. 19:43:26 From Kelly’s iPhone (2) to Everyone: Replying to "If you haven’t submi…" Right but if we don’t do that until later this month, that won’t impact the email going to the members on the 25th? 19:43:27 From caroline kazakis to Everyone: Reacted to "usually 3 to 5 busin..." with 👍 19:43:48 From Jennifer Pham to Everyone: Replying to "If you haven’t submi..." no 19:44:32 From De Corrigan to Everyone: Replying to "If you haven’t submi..." Not having a bank submitted will only prevent TCC's from gaining access to Smart Cookies 19:45:05 From Christal Evangelos to Everyone: Replying to "Where is the recordi..." Are the slides shared from this presentation? 19:45:58 From Jennifer Pham to Everyone: Replying to "If we don't have a s..." Troops in service units without mentors must coordinate their own booth sales and sometimes there may be overlap of requests. You are welcome to reach out and see if you can connect to other troops to coordinate however we encourage a volunteer to become a Service Unit Cookie Mentor to aid with this process. Send customercare@gsema.org if you'd like more help! 19:46:41 From Jennifer Pham to Everyone: Replying to "Where is the recordi..." Slides are not shared, however the prep talk recording will be posted to the website within about a week. 19:48:17 From Jen G to Everyone: Will we be able to see if the Venmo payment went through real-time? E.g. if the person accidentally doesn’t hit submit? Or what if they select purchase and the amount paid to troop is less the “purchase” fee 19:48:24 From Jaclyn to Everyone: Reacted to "Where is the recordi…" with 👍 19:48:36 From Christal Evangelos to Everyone: Reacted to "Slides are not share..." with 👍 19:49:48 From Erin Sullivan to Everyone: Replying to "Will we be able to s..." yes, you will see a final screen that the transaction was complete with an order number 19:49:53 From Fofe Vasquez to Everyone: Is there a Troop login for digital cookie to use during booths so one girl doesn’t get all the credit for sales? 19:51:18 From Jennifer Pham to Everyone: Reacted to "Is there a Troop log..." with 👍 19:51:25 From Jennifer Pham to Everyone: Replying to "Is there a Troop log..." yes 19:51:27 From Erin Sullivan to Everyone: Replying to "Is there a Troop log..." yes, there is what is called a "booth girl" - this will credit the troop not any one scout 19:52:01 From Jen G to Everyone: Reacted to "yes, you will see a …" with 👌 19:52:01 From Erin Sullivan to Everyone: Replying to "Is there a Troop log..." Girl Scouts also have the option to choose "booth girl" and collect payments for the troop instead of just herself 19:52:32 From Erin Sullivan to Everyone: Replying to "Is there a Troop log..." ^during a booth sale 19:52:33 From Jaclyn to Everyone: Reacted to "on the GSEMA cookie …" with 👍 19:53:01 From Kelly’s iPhone (2) to Everyone: Replying to "Is there a Troop log…" And do those cookie sales get divided amongst the whole troop? 19:53:21 From Kelly’s iPhone (2) to Everyone: Replying to "Is there a Troop log…" Or just to the group in general 19:53:23 From Kelly Church to Everyone: Replying to "Is there a Troop l..." usually just the girls that work the booth. 19:53:32 From Kelly’s iPhone (2) to Everyone: Replying to "Is there a Troop log…" Thank you 19:54:24 From Erin Sullivan to Everyone: Replying to "Is there a Troop log..." TCCs would need to manually credit scouts for all booth sale packages in Smart Cookies 19:55:42 From Vanessa Porter to Everyone: We just submitted our bank information yesterday, is there an email that comes out when it’s approved? 19:56:30 From k682 to Everyone: does the Cookie Coordinators need an authorized signer on the bank account? 19:57:57 From Nicole Hinds to Everyone: can you remind me of the dates that we will get the Smart Cookies link 19:58:07 From Erin Sullivan to Everyone: Replying to "does the Cookie Coor..." if you are asking if the TCC needs to be an signer on the troop bank account the answer is no 19:58:25 From Cindy Campbell - GSEMA to Everyone: Replying to "can you remind me of..." November 24 19:58:52 From k682 to Everyone: Reacted to "if you are asking if..." with 👍 19:59:02 From Nicole Hinds to Everyone: and what is the date that girls will get link to digital cookie 19:59:09 From Jennifer Pham to Everyone: Replying to "and what is the date..." 11/25 19:59:14 From Cindy Campbell - GSEMA to Everyone: Replying to "and what is the date..." November 25 19:59:20 From Cindy Campbell - GSEMA to Everyone: Reacted to "11/25" with 👍 20:00:10 From De Corrigan to Everyone: Replying to "We just submitted ou..." If you are referring to the TCC and Bank information submissions, no, we do not send out any email once approved. 20:01:48 From Emily Wu to Everyone: is site lead the same as cookie coordinator 20:02:21 From Cindy Campbell - GSEMA to Everyone: Replying to "is site lead the sam..." yes 20:03:00 From Fofe Vasquez to Everyone: Will the slide show be posted somewhere? 20:03:32 From Cindy Campbell - GSEMA to Everyone: Replying to "Will the slide show ..." The recording will be available on the GSEMA Cookie Page in the Prep Talks tab 20:03:44 From Alison Berenson to Everyone: Just to be clear, what we are looking at will be in digital cookie not smart cookie correct? (the troop dashboard) 20:03:55 From Jennifer Pham to Everyone: Replying to "Will the slide show ..." https://www.gsema.org/en/cookies/program-resources/girl-scout-cookie-program.html#preptalks 20:04:03 From Jennifer Pham to Everyone: Reacted to "Just to be clear, wh..." with 👍 20:04:06 From Jennifer Pham to Everyone: Replying to "Just to be clear, wh..." correct! 20:04:22 From Alison Berenson to Everyone: Reacted to "correct!" with 👍 20:09:12 From Nicole Hinds to Everyone: is any data carried over to to this year from last year on SC and DC or was everything wiped clean 20:10:34 From Kelly’s iPhone (2) to Everyone: So the digital cookie doesn’t talk to smart cookie? If someone pays and places an order in digital cookie, an email still needs to be sent to the TCC to place the order with the cupboard. 20:10:58 From Theresa Moutafis to Everyone: I’m assuming (and I’m sorry I missed this), will we have the option to toggle back and forth between our DC for our scout and for our TCC role? 20:11:16 From Nicole Hinds to Everyone: for example: Will girls see how many cookies that they sold last year in DC; so that I could say your goal this year is to sell 24 cookies more? 20:11:29 From Alison Berenson to Everyone: Replying to "I’m assuming (and I’..." Oh that's a great question 20:12:38 From Ellen Mathis to Everyone: Did we already cover when and how we pay for cookie orders- like when do we transfer $ collected to the council? We dont have to pay for cookies as we pick them up from the cupboard right? 20:13:19 From Cindy Campbell - GSEMA to Everyone: Replying to "Did we already cover..." We will be talking about paying for cookies in our next Prep Talk 20:14:17 From Erin Sullivan to Everyone: Replying to "So the digital cooki..." Smart Cookies does not collect girl delivery order data. Direct Ship orders do credit automatically in Smart Cookies 20:14:56 From Erin Sullivan to Everyone: Replying to "So the digital cooki..." Best practice is to check in with caregivers to see how many packages they need to deliver to their customers 20:16:29 From Cindy Campbell - GSEMA to Everyone: The next prep talk will be on December 12 at 7pm 20:16:29 From Kelly’s iPhone (2) to Everyone: Replying to "So the digital cooki…" Do we accept cash? How does that work 20:16:53 From Erin Sullivan to Everyone: Replying to "Did we already cover..." You can also review the ACH schedule on page 27 of the cookie book: https://issuu.com/gsema/docs/gsema-cookie-book 20:17:23 From Leanne Barkley to Everyone: If there's time, can we talk about orders/payments? My girls are looking to take advantage of ordering before Christmas and the next meeting on 12/12 doesn't give a ton of time to shop/buy for the holidays. 20:19:10 From Erin Sullivan to Everyone: Replying to "So the digital cooki..." yes you can accept cash for any orders. Cash orders are not kept track in Digital Cookie. That is what paper order cards are great for 20:19:37 From Ellen Mathis to Everyone: Seconding Leanne's question, we're trying to be prepared for holiday sales 20:19:48 From Kelly’s iPhone (2) to Everyone: Replying to "So the digital cooki…" Okay thank you 20:19:51 From Lauren Godbole (64767) to Everyone: Hi - can you post a link to where to find the Cookie Cootdinaor Agreement? 20:20:21 From De Corrigan to Everyone: Replying to "Hi - can you post a ..." TCC form link: https://form.jotform.com/230816077541152 20:20:32 From Lauren Godbole (64767) to Everyone: Reacted to "TCC form link: htt..." with 👍 20:21:06 From Kelly Church to Everyone: Such a blessing that they cover cc fees! 20:22:59 From Cynthia to Everyone: Can you confirm once more, if a girl scout sells 160 boxes they get the reward from the 25, 50, 75, 125, and 150 levels. Or is it just the 150 level? 20:23:06 From Kelly Church to Everyone: A troop email address is wonderful for so many reasons! 20:23:20 From Travis Sammons to Everyone: Replying to "Can you confirm once..." all levels up to the highest 20:23:42 From Cynthia to Everyone: Reacted to "all levels up to t..." with 👍 20:24:41 From Laura DeSisto to Everyone: Thank you very much for such a helpful session 20:24:46 From Cindy Campbell - GSEMA to Everyone: Reacted to "Thank you very much ..." with 👍 20:25:10 From sarah connors to Everyone: You could set up a rule in your email to filter girl scout/digital cookie/smart cookie emails to go to a separate folder 20:26:19 From melissa.segall to Everyone: Reacted to "You could set up a r..." with ☝️ 20:26:25 From kateathens to Everyone: I support the idea of having a separate email for GS and connect all of GS platforms. 20:29:18 From De Corrigan to Cindy Campbell - GSEMA(direct message): i wish he wouldn't say that 20:30:54 From Carol McShera to Everyone: thank you! 20:32:08 From De Corrigan to Everyone: Thank you everyone 20:32:09 From Theresa to Everyone: Thank you! 20:32:12 From Leanne Barkley to Everyone: Thank you 20:32:14 From joanna pan to Everyone: Thank you! 20:32:20 From Emily Wu to Everyone: Thank you! 20:32:21 From Fofe Vasquez to Everyone: THANK YOU!!!